A new roof is just ONE CALL away: (678) 250-8844
If you have concerns that you may have experienced storm damage after sever weather, we will be happy to come out and provide a complimentary inspection. During this inspection we will check every facet for both hail and wind damage. A detailed photo report will be provided to you with an in-person explanation from our Roof Advisor.
If your roof has damage we will provide recommendations based on the severity of the damage. A lot of the time, a simple repair is all you need!
If enough hail and wind damage is found for a full replacement to be warranted we will advise you on the next step.
To contact your insurance company about storm damage to your roof, start by reviewing your policy to understand coverage details. call the claims department or use their online portal to file a claim. Provide necessary information, including storm date and the types of damages discovered. An adjuster will be assigned and they will be contacting you directly within the next few days.
Once the claim has been filed, an adjuster will typically reach out within 48 hours to schedule an in-person inspection. Please provide the date and time of this appointment to the Roof Advisor you are working with. We will be there to meet with the adjuster and document the damages for them to review.
Your Roof Advisor will meet at your property with the adjuster. We will walk the perimeter of your home to document any damages to the gutters and downspouts. Once the perimeter has been inspected and documented, we will then move to the roof.
Once on the roof, your Roof Advisor will typically mark the hail or wind damage present. Your adjuster will document everything your Roof Advisor as pointed out. The entire meeting typically last an hour to an hour and a half.
Once the adjuster meeting has concluded, you may receive a verbal approval right after. If a verbal approval is not provided on the same day as an inspection, you typically will hear back within 72 hours.
Your adjuster will call you to provide an overview of the covered damages, explain the payment process, and provide you an estimate to get the work completed.
Congratulations, you're on your way to getting a new roof!
We're just as excited as you are once we get the news your roof has been approved by your insurance carrier. Reviewing the estimate is important because there may be major items left off that we will need to address before the install.
Once we've reviewed your insurance estimate and everything is in order, your Roof Advisor will sit down with you to go over the estimate. They will explain each individual line item to you so you're well aware of what will be done to your roof. They will have shingle samples for you to choose from.
Your Roof Advisor will go over the expectations for the roof installation. Please check our Install Day page for an in-depth overview.
After reviewing the installation expectations, we will sign a contract for the work your insurance carrier has prescribed.
Your Roof Advisor will document the property and each elevation prior to installation.
Our production manager will reach out to you within 24 hours to get you scheduled for your roof/gutter installation. Materials will be typically be dropped off the day prior to the installation. Your roof advisor will come by to check the materials and collect the initial check you received from your insurance carrier. Our installs typically are completed in one day.
The day has arrived! Your install will begin early in the morning and wrap up around 6 PM. There is going to be a lot of clutter in your yard initially. We do a great job with clean up and will have a project manger on site throughout the day.
We will document each step on the installation to provide proof to your insurance the work was done as prescribed.
Once the crew has wrapped up for the day and clean-up is completed, your project manager will walk the perimeter of your house with you. We will explain your new roof installation and any code upgrades we may have installed. We also will check for anything damaged during the install.
The day after the installation, we will submit a Certificate of Completion and an estimate containing additional work done to your insurance carrier. These are called supplements and are standard on every insurance claim. These may be code required items not initially included or additional layers of shingles that weren't documented initially. Once the insurance carrier has received our Certificate of Completion and supplemental estimate, it takes about 3 weeks to get the additional funds released to you.
Your insurance carrier will call to inform you of the depreciation being released and also any supplemental items they may have approved. Once you get this confirmation, we will update our file and send out our final invoice.
Once you have received the second insurance check, your Roof Advisor will stop by to collect it from you. As soon as your account balance is $0.00, your warranty information will be mailed to you.
Thank you again for your business! We greatly appreciate if you could leave us a review and refer us your neighbors.
Fill out the form below or give us a call and one of our representatives will be in touch!
Give us a call: (678) 250-8844
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